DELIVERY/ CHARGES/ FULFILLMENT
DELIVERY & CHARGES
Our carrier delivers between 7.30am and 10pm, and in some cases a signature may be required.
If you are not around, the carrier will try your neighbours, or (if a signature is not required) will try to find a safe, dry place to leave your parcel.
Alternatively they’ll leave a calling card with the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.
Can I track my order?
All our Indian home delivery orders are trackable. You will receive a despatched email and SMS with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history. Additionally you can track order status HERE.
When we send your despatched email there can sometimes be a delay between this being sent and the carrier receiving the order, as a guide for domestic orders please allow up to 12 hours for your orders information to be visible. For orders to Ireland please allow up to 24 hours.
Do you ship to international locations?
We currently ship only within India and do not ship to any international location.
What are the shipping charges on lactonovasport?
The shipping charges may apply on a product. The charges will vary depending on the quantity of a product. The charges will be mentioned on the product page along with other product details.
For example: 1 quantity of a product may carry 50 rupees as shipping charges and purchasing an additional quantity of the same product may carry additional shipping charges of 50 rupees (i.e. total shipping charges= 100 rupees).
Certain products may come with free shipping i.e. zero shipping charges. However, if the order amount is less than Rs 500, a minimal shipping charge of Rs 50 is applicable.
Please read the product details column before placing an order.
In Store orders
In Store orders will be delivered within 7 days.
If you selected standard delivery we will email you with a tracking link when the goods have been despatched so you can track the delivery with our courier.
How much time does it take for an order to be delivered?
We deliver your order within 2-3 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location’s geographical constraints.